Solution
Kindly open web browser and write on address bar 192.168.10.1 username and password is mentioned on the backside of modem
Username: admin
Password: 7e1da
Go to wireless and then add from there
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12/29/2018 PTCL Live Collaboration Transcript
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wifi devices 12:50 PM
Welcome to PTCL Customer Care. 12:50 PM
a0a 12:50 PM
Waalaikum Salam! How may I help you? 12:50 PM
sometime my ptcl work fine 12:50 PM
and some time very slow maybe user connected to
my devices issue. 12:51 PM
Can you guide me, how i can check who is using
our wi-fi 12:51 PM
so i will allow specific users 12:51 PM
No sir 12:52 PM
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You can add devices to allow them to use 12:52 PM
may be you dont know abut it. 12:53 PM
it is basic features of all net sevcie provider. 12:53 PM
We are not offering, you can add MA filter for this
12:54 PM
can you please share URL 12:54 PM
to check MA filter 12:54 PM
MAC* 12:54 PM
Kindly open web browser and write on address bar
192.168.10.1 username and password is mentioned
on the backside of modem
12:55 PM
Go to wireless and then add from there 12:55 PM
thanks 12:55 PM
yes 12:56 PM
i am logged in 12:56 PM
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Is there anything else may I assist you with?
12:56 PM
next steps 12:57 PM
after login 12:57 PM
Go to wireless and then add from there
12:57 PM
thanks 12:58 PM
Thank you for using PTCL Customer Care. Have a
good time. 12:58 PM
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s.arshad has ended the chat
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